Tau Intelligence Limited and our affiliates (“Tau Intelligence,” “TAU,” “we,” “us,” or “our”) respect your right to privacy and are committed to safeguarding and appropriately handling any information we hold about you. This Privacy Policy describes how we collect, use, and disclose information that relates to an identifiable individual (“Personal Data”), and how you can exercise your rights under the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong and other applicable data protection laws.
This Privacy Policy explains how we collect, use, disclose, and protect Personal Data when you visit our website at tauintelligence.ai (the “Website”), request a demo, contact us, or otherwise interact with us. It is issued in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong (“PDPO”) and, where applicable to our international customers and partners, other relevant data protection laws.
Scope note: This Privacy Policy describes how we handle Personal Data as a data user for our own business purposes — for example, Personal Data of Website visitors, prospective customers, and business contacts. It does not govern documents, queries, or other content that our enterprise customers upload to or generate through the TAU platform (“Customer Data”). Customer Data is processed by Tau Intelligence on behalf of our customers as their data processor, under the terms of the applicable customer or data processing agreement, and is subject to the confidentiality, security, and data-handling terms in that agreement rather than this Privacy Policy.
We may collect the following categories of Personal Data:
(a) Information you provide directly
(b) Information collected automatically
(c) Information from third parties
We do not knowingly collect sensitive Personal Data (such as health, biometric, or financial account data) through the Website.
We use Personal Data for the following purposes:
We only use Personal Data for the purpose for which it was collected, or a directly related purpose, in accordance with the PDPO’s Data Protection Principles. We do not use Personal Data collected via the Website to train or fine-tune artificial intelligence models, nor do we use such Personal Data for automated decision-making.
Where the PDPO applies, we collect and use Personal Data only for a lawful purpose directly related to our business functions, and we take practicable steps to ensure Personal Data is accurate, kept no longer than necessary, and processed with appropriate security. Where we rely on your consent (for example, for marketing communications), you may withdraw that consent at any time.
We do not sell Personal Data. We may disclose Personal Data to:
We require third parties who process Personal Data on our behalf to implement appropriate technical and organisational safeguards consistent with this Privacy Policy.
The Website may use cookies and similar technologies to operate core functionality, remember preferences, and understand Website usage through analytics tools. You can control or disable cookies through your browser settings; note that some Website features may not function properly if cookies are disabled.
As we operate from Hong Kong and may engage service providers, affiliates, or partners located outside Hong Kong (including in Singapore, where TAU also has an office), Personal Data may be transferred to, stored, or processed in jurisdictions outside Hong Kong. Where we make such transfers, we take reasonable steps to ensure the recipient provides a standard of protection for Personal Data that is comparable to the protection under the PDPO, including through contractual safeguards and in compliance with applicable laws.
We retain Personal Data only for as long as necessary to fulfil the purposes described in this Privacy Policy, including to satisfy legal, accounting, or reporting requirements. When Personal Data is no longer needed, we securely delete or anonymise it. Where you have a customer or data processing agreement with us, Customer Data is retained and deleted in accordance with the terms of that agreement.
We implement reasonable technical and organisational measures designed to protect Personal Data against unauthorised access, alteration, disclosure, or destruction, including access controls, encryption where appropriate, and staff confidentiality obligations. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. We will notify affected individuals and relevant regulators without undue delay where required by law.
Under the PDPO, you have the right to:
To exercise these rights, please contact us using the details in Section 13. We may charge a reasonable fee to cover costs of complying with a data access request, as permitted under the PDPO. We will respond to valid requests within the timeframes required by law.
If you are located outside Hong Kong, you may also have additional rights under your local data protection law (such as the right to erasure or data portability); please contact us and we will consider your request in light of applicable law.
The Website is intended for business audiences and is not directed at children. We do not knowingly collect Personal Data from individuals under the age of 18. If you believe a child has provided us with Personal Data, please contact us so we can delete it.
The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your Personal Data, please contact us at:
Tau Intelligence Limited
416B, 4/F, InnoCentre, 72 Tat Chee Avenue, Kowloon, Hong Kong
Email: privacy@tauintelligence.ai
You also have the right to lodge a complaint with the Office of the Privacy Commissioner for Personal Data, Hong Kong (PCPD) if you believe we have not complied with the PDPO.
Last updated: 14 August 2026.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version on this page with a revised “Last updated” date. We encourage you to review this Privacy Policy periodically.